Electronic versions of information flyers we regularly give to customers:

• Basics – Choosing ChipsAway Cambridge

Printable reflectors

Printable sheets to use as reflector boards when sending photos of dents:

• Square grid
• Hexagonal grid
• Tonal fade

End of lease Fair Wear and Tear inspections

Information sheets on returning leased/hired cars:

• Avoiding penalty charges – our inspection and condition certificate service

Repair extents – ‘blending’ and ‘tinting’

The vast majority of high-profile repairs end up being much larger than the the original damage. A ‘perfect’ paint match is a scientific impossibility:

• An explanation of the reasons behind this

The two approaches that correct inherent paint match errors are applying the new paint wider than the repair area to transition it smoothly (‘blending’) and spending labour time adjusting refinish paint recipes (‘tinting’). Even among paint manufacturers, there is no challenge that these corrections are necessary:

• PPG
• BASF
• DuPont
• Akzo Nobel

‘Touch-ins’ or ‘Buffing/Polishing’ light damage

We recognise there are occasions when customers want to avoid the cost of full, professional repairs. We don’t offer DIY-style or ‘tidy-up’ work as a professional, paid service, but can help as a courtesy:

• Touch-in and polishing ‘repairs’

Repair aftercare

How best to care for a fresh repair and what will void the warranty:

• Repair aftercare